I love the new location of this Sprint store. It is more convenient next to Dave and Busters. The new staff is always so friendly and helpful. They have a bigger selection of phones and accessories. They are always running promotions that are affordable!
Came here to get galaxy note 8, in which after beginning the process they couldn't get the phone activated they knew of before hand and didn't tell me until afterwards Sat in the store for an hour and still left without my phone being activated. My sales rep Ian said he didn't know but how when the manager Stephen said they been having the problem with note 8s all day. Then then they didn't have the defender otter box I wanted so they sold me the symmetry one which I didn't want and it was a package deal with a screen protector. So finally I leave the store come across the otter box defender I wanted from at&t I get it run back to return the symmetry one the manager Stephen said I couldn't after I just was there half hour ago which pissed me off cause I have no need for 2 cases in which I never asked them to put on the screen protector and that was he sold reason I couldn't return the symmetry case. The screen protector is like 11 dollars on Amazon. They sell it for 44 in the store but bundle it for 60 with the otter box. Don't do business at a non corporate store ever now I'm out of $60. And still don't have the right case for the phone
By far the most pleasant experience I've ever had at a Sprint store. Stephanie was the friendliest Sprint employee I have ever encountered. 10/10 would revisit, make sure you talk to Stephanie or Ian.
The new store manager Stephen was helpful & amazing. So is his staff Tenesha, Desirena, Stephanie & Ian. Such a fantastic place to shop
Tanesha was amazing, awesome customer service when I switched from another carrier onto my wife’s plan and got the new iPhone X! Thanks so much!!! So happy to be on Sprint!
Sprint Store is a US Electronics Store based in Hanover, Maryland. Sprint Store is located at 7000 Arundel Mills Cir Unit C134, Hanover, MD 21076, USA.
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