2 Stars are for how good the selection of clothes are here.. Layaway is horrible.. work ethics in this department is non existent..
They need to hire some more cashier's.I put my daughters coat and two suits back line was out the door.Do better please
I visited the Arundel Mills location. I waited in line over 30 minutes bc there were four lines (with a light on) but only one cashier actually checking out customers. When I heard “next in line” I proceeded to the register. While on my way over the cashier stated “I didn’t sign up for this!” When I approached the register I was not acknowledged. Instead of “Hello” or “Did you find everything okay” I was asked “Are you buying everything in your cart?” Duh! So as items were being scanned I noticed multiple items were being scanned twice and the cashier had to void them. When the cashier was done she didn’t read my total to me so I had to check the screen to A) Make sure the total was correct after all the voided transactions and B) Make sure everything scanned was mine bc there were so many miscellaneous items on the counter. After paying she never thanked me for visiting, and in fact had an attitude. I asked her name bc she wasn’t wearing a name tag and clearly didn’t want to be at work. Instead of saying her name she grabs my receipt out of my bag and points to her name like she’s mute. So I said “What is your name” and she finally said “Yamaya.” So sad this Burlington’s makes the most money in the area (per corporate) and they treat their customers like this.I would definitely terminate Yamaya who could care less about customer service. I always spend $200-$400 each visit. I’ll be taking my money elsewhere bc this store is unprofessional, unorganized and not worth my time.
Really good prices but cleanliness and organization seems to be lacking. Items are usually just found in random places instead of assigned areas. It is a great selection of items though. Good location and has an entrance/exit from the mall.
Great layout and selection. Prices are good too.
Burlington Coat Factory is a US Clothing Store based in Hanover, Maryland. Burlington Coat Factory is located at 7000 Arundel Mills Cir A1, Hanover, MD 21076, USA.
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